Auto Point Collision and Car painting FAQ

 Auto Point provides collision repair estimates at our Baltimore auto body shop at 5801 Belair Road, Baltimore, MD 21206. We inspect the vehicle's accident damage and identify the body, paint, structural and related repairs that may be required. 

 Yes. Auto Point offers free collision repair estimates. Bring your damaged vehicle to our Baltimore location so our team can inspect the damage and discuss your repair options. 

Yes. Auto Point can assist with the collision repair portion of an insurance claim, including damage documentation, repair estimates, supplemental estimates and communication with insurance representatives and adjusters.

Insurance coverage and claim approval remain subject to your policy and insurance company's determination.

Deductible assistance may be available on qualifying collision repairs, subject to eligibility, insurance requirements and applicable terms and conditions.

Contact Auto Point with information about your accident, vehicle and insurance claim to determine whether deductible assistance may be available.

Yes. Auto Point Collision Repair & Car Painting in Baltimore offers insurance deductible assistance on qualifying collision repairs, subject to terms and conditions.

We can also help with the repair estimate, insurance communication and supplemental damage documentation.

Generally, you can choose the collision repair facility that repairs your vehicle. You are not necessarily required to use a particular body shop simply because it was recommended by an insurance company.

Auto Point works with insurance companies and adjusters and can review an existing insurance estimate before repairs begin.

An initial insurance estimate may not identify damage hidden behind bumpers, body panels or other vehicle components.

When additional accident-related damage is discovered during the repair process, Auto Point can document it and, when appropriate, prepare a supplemental repair estimate for the insurance company's review.

A supplement is an additional repair estimate prepared when accident-related damage or necessary repair procedures are identified after the original estimate.

Supplements are common in collision repair because some damage cannot be fully evaluated until damaged components are removed and the vehicle is inspected more thoroughly.

Yes. Auto Point repairs vehicles damaged in hit-and-run accidents. We can inspect the vehicle, prepare a collision estimate, document the damage and communicate with your insurance company regarding the repair process.

Coverage for a hit-and-run accident depends on your policy and the circumstances of the claim.

Yes. Auto Point can repair collision damage caused by an uninsured driver.

Depending on your insurance policy and circumstances, the claim may involve uninsured motorist coverage, collision coverage or another applicable coverage. Your insurer determines coverage, while Auto Point can assist with documenting and repairing the vehicle damage.

If it is safe, document the accident scene and vehicle damage with photographs, record any information you remember about the other vehicle, report the incident to the appropriate authorities and notify your insurance company.

You can then contact Auto Point for a collision damage inspection and repair estimate.

 If your vehicle cannot be safely driven or is being held at a towing or storage facility, contact Auto Point to discuss available towing options. 

Loaner vehicles may be available for qualifying Auto Point customers while their vehicles are being repaired.

Ask about availability when scheduling your collision repair, particularly if your insurance policy does not include rental-car coverage.

 Towing arrangements may be available for qualifying collision repairs. Contact Auto Point with the location of your vehicle so we can discuss available options before you arrange additional towing. 

Collision repair time depends on the severity of the damage, required parts, insurance authorization, supplemental damage and type of repairs needed.

Minor body repairs may take considerably less time than repairs involving structural damage, frame work, multiple replacement panels or extensive refinishing. Auto Point can provide a better timeframe after inspecting your vehicle.

 Yes. Auto Point handles both minor and major accident damage. Services include auto body repair, collision repair, frame straightening, structural repair, painting, wheel alignment, diagnostic scanning and related mechanical repairs. 

Yes. Auto Point repairs and replaces damaged bumpers and body panels and performs dent and collision body repairs.

The appropriate repair method depends on the location, material and severity of the damage.

Yes. Auto Point provides frame and structural repair services for vehicles damaged in collisions.

Structural damage should be properly evaluated because it can affect vehicle alignment, handling and the fit of body components.

 Yes. Auto Point provides professional automotive painting and collision refinishing in Baltimore for vehicles requiring paint after an accident, body repair or panel replacement. 

 Yes. Auto Point uses computerized paint color matching and professional refinishing techniques to match repaired areas as closely as practical to the vehicle's existing finish. 

Yes. Collision damage is not always limited to the exterior body.

Auto Point can address related mechanical repairs and diagnostic issues associated with an accident, depending on the vehicle and type of damage.

Yes. If your insurance company has already prepared an estimate, bring it to Auto Point along with your vehicle.

Our team can review the estimate against the visible damage and determine whether additional repair procedures or damage need to be documented.

That depends on the circumstances and severity of the damage. For significant accident damage, you should promptly follow the reporting requirements of your insurance policy.

Auto Point can inspect your vehicle and prepare a repair estimate to help you understand the extent and potential cost of the damage.

Generally, yes. Vehicle owners typically have the ability to select their preferred collision repair facility.

Auto Point can work with insurance representatives on the repair estimate, necessary supplements and repair documentation.

Auto Point Collision Repair & Car Painting is located at 5801 Belair Road, Baltimore, MD 21206.

Our location is convenient for drivers throughout Northeast Baltimore and nearby Baltimore County communities.

Auto Point serves customers from Baltimore, Overlea, Parkville, Rosedale, Essex, White Marsh, Nottingham, Towson and surrounding Maryland communities.

Customers from outside these areas are also welcome to contact us for collision repair and auto body services.

Auto Point provides multiple accident-repair services from one Baltimore location, including collision repair, auto body work, professional painting, frame straightening, alignment, diagnostics, mechanical repairs and insurance repair assistance.

Qualifying customers may also have access to deductible assistance, towing and loaner vehicle options, subject to applicable terms and availability.

Start by making sure everyone involved is safe and follow applicable accident-reporting requirements. Document the vehicle damage and contact your insurance company when required.

Then contact Auto Point Collision Repair & Car Painting for a collision repair estimate.

Visit Auto Point Collision Repair & Car Painting at 5801 Belair Road, Baltimore, MD 21206 for a free estimate and information about your repair options.

Collision Repair • Auto Body Repair • Insurance Claim Assistance • Hit-and-Run Repair • Uninsured Motorist Claims • Car Painting • Frame Repair • Free Estimates

Insurance coverage and claim decisions are determined by the applicable insurance company and policy. Deductible assistance, towing, loaner vehicles and promotional services are subject to eligibility, availability and applicable terms and conditions.